IBM Sametime 9.x – Linux Install Errors – Installation Manager Failed Validation

I am blogging this one becuase when it happened to me I did not find a solution for it anywhere.


Problem Scenario

Installing ST9 Video Manager on Red Hat 6.4 – using either built-in IBM Installation Manager that comes with the installation package or a preexisting Installation Manager (used to install WebSphere first). When starting the install you get as far as choosing the package to install and then you get an error – “Validation Failed” in the Installation Manager interface. In the console used to execute the Installation Manager you see the error:

IBM installation manager error “Failed to determine a hostname for WAS to use”

I looked far and wide for this one in Google and bing to no avail – until I had a hunch: the host configuration for the server was incorrect.



In the ssh session execute the command [system-config-network] to verify the fully qualified host name entered there. In my case there was a typo in the name so the Installation Manager was never able to look up the Red Hat server it was running on successfully. Edit/fix the entry and then save it. A restart is not necessary, though this change did kill the X11 forwarding I had going so I simply ended the ssh session and reconnected again and then the install went flawless.

IBM Sametime 9 – Advanced Server Log-in Not Working

Solved an interesting problem this morning. In a new environment (rebuild/replacement of a V 7 awareness only system) that I built for clients our users were not able to log in to the ST Advanced Servers broadcast communities and chat rooms from their integrated Sametime client in Notes even though they were able to log-in through a browser and had full functionality. At the same time off-line messaging was not working either – but everything else was working just fine.

No matter of trace was giving me the reasons … until I had an epiphany during a thunderstorm this morning – the fact that one of our dogs is deathly afraid of thunder and will try to get INSIDE of you if in any way possible, actually prompted some thoughts that helped me find the issues in one go.

I was pretty sure that something was keeping policies from being applied correctly, there had to be something with the way users were being identified. during the upgrade I had not  paid enough attention to some of the changes I was testing – I forgot to add the [objectGUID] (using AD as the LDAP directory) to the search filters. Awareness will still work and Meetings as well … however the rest is going to be strange. I had also had some problems looking up users when adding them to the buddy list – that is when I had the epiphany that it was all related.

Here the changes to the Search Filters:

Search filter for resolving person names:

Original: (&(objectclass=user)(|(mail=%s*)(samAccountName=%s*)(cn=%s*)))
New:       (&(objectclass=user)(|(mail=%s*)(objectguid=%s)(samAccountName=%s*)(cn=%s*)))

Search filter to use when resolving a user name to a distinguished name:

Original: (&(objectclass=user)(|(mail=%s)(cn=%s)(samAccountName=%s)))
New:       (&(objectclass=user)(|(mail=%s)(objectguid=%s)(cn=%s)(samAccountName=%s)))

Search filter for resolving group names:

Original: (objectclass=group)
New:       (&(objectclass=group)(|(objectguid=%s)(cn=%s*)))



Well, proves once again that it is all about BASICS, BASICS, BASICS ….


Sametime 9 – Cumulative Hotfix for Sametime Proxy 9.0.0 install woes

Installing a new environment for a client and ran into an issue trying to install the Cumulative Hotfix for Sametime Proxy 9.0.0 ontop.  The documentation is wrong, the location of the registry.xml is incorrect in the document, but let’s not dwell on that one.

I set up the package and ran the Installation Manager and the install was always failing, the package tried to update things in incorrect profile locations and failed with the error it could not find the wimconfig.xml … strange.

I ran the issue past a few friends and compatriots and Declan Lynch had some suggestions: he had run into problems installing HF for Sametime if the WebSphere server running the actual ST process (in this case STProxy) was set to auto-start using the Java Monitoring settings.

So – I disabled the auto-start settings, synced the nodes and restarted the STPRoxy server …. and the update went through without a hitch. I will be disabling this for all servers during updates/upgrades from here on – I noticed the process stops and starts the nodes and the auto-start of the servers probably made the install scripts go haywire.

Good luck, everybody!

Open Mic Webcast : Linux for the IBM Sametime Admin (04/09/2014)

Marlon Machado posted this on the Sametime blog (link below) yesterday. Since there is allot of Linux all over the place, I suggest this as a webcast to listen to. If you still live in a Windows only server world, it is only a amtter of time until your boss tells you that there are maybe some Linux machines coming your way ….

0 people like thisAs you probably know by now IBM’s commitment to the Linux platform is broad and deep. That includes, of course, IBM Sametime. We’re steadily expanding and refining our support for Linux starting with our server components and we have a plan to bring all the goodies we shipped with Sametime 9 to the Linux desktop. It’s a journey and it’s been very satisfying so far.

Our development team has been documenting their experiences with Linux and they’re ready to share it with all of you. If you’re a Sametime administrator living in the Windows world and are interested in learning how Sametime works on Linux you should join us in April 9 for our next Open Mic Webcast. As in all our Open Mic sessions you’ll hear from our developers and then you’ll have a chance to ask questions and share your own experiences with them and your peers.

You can find out more about this event here. Don’t miss it. It’s going to be interesting.


Original Link:


2014 – What is waiting at the starting line for this year?

Since I finally got back to my bog and wrote a short / brief “2013-in-a-nutshell” post, I thought it might be time to also look ahead. There is allot hat I am working on, here the short list:



Yes, I mentioned I am going and what my (not very short) list of must-see presentations are. The other reason I like to go is that is a great time to talk to vendors and colleagues to see where the market and technology is going and what clients are (likely/maybe/hopefully) looking for for the future. It is not just fun and golf – even if my wife thinks otherwise.

Connections Training

I speak frequently at LUGS and seminars on IBM Connections administration, that goes hand-in-hand with the Connections training that I offer as part of my business. This last year has seen allot of one-on-one / one-on-many training where I make the whole Connections install a training seminar for the client where they learn not only how to install but how to document, what decisions they need to think of ahead of time and then how to think ahead to production / operations. I also do class-room hands-on training where I bring in a VM environment and the participants get hands-on and get to break it and repair it. When necessary I actually created “broken” snapshots that I have them fix. Hands-on is the only way to go really

For 2014 I am thinking slightly larger …. I am partnering with a good friend of mine to munch off his good reputation and experience … 😉 there will be some more detailed announcements on this later in the 1st quarter. for right now it is still  “Pssssst .. it’s a secret

Technology Trends

Over the last few years I have seen a big uptick in my IBM Connections business and a decline in Domino work. Not because I think Domino itself is declining but because the base knowledge in the market place out there is good and clients see less need in bringing in outside talent – upgrades and migrations yes – or integration work with other systems but not really for basic Domino operations.

Recently I also see a large uptick in Sametime inquiries – ST9 is making allot of clients thinking of upgrades and they want help. Also, they want ST to integrate with more – video, telephony, awareness in every other system they can get it to work in … ST9 looks good for me and I like the changes and (some of) the simplifications in the product – and I think that the licensing changes that IBM put into place will drive allot more adoption.

International Work

I also see an uptick in my “international” work. Whereas my focus used to be 99% North America I do get more inquiries for Europe and Asia … I speak several languages which helps but that is not the real reason, I just guess this internet thing really makes the world smaller and brings us closer in many different ways. Now, if I could just somehow get an app that does something about time zones and jet lag …..



I am curious to talk to my colleagues out there and see what the technology barometer is showing them – that is one of the reasons I always try to attend Connect (LotusPhere) – but for now all I can say is that 2014 looks good!

Sametime Video Chat Widget for Connections – Supposedly it still works in V4

My current client had this implemented in their V 3.x environment and we asked IBM if it will still work in V4 …. supposedly it does.

I am implementing it now but there are some inconsistencies with the ST server so I will have to dig through the ST logs and God only knows what else to make it work. Not sure if IBM is working on a version that is “more compatible” (it ain’t English but I have no better way of saying this) to Connections  V4.x, but I hope they are. This one is not very pretty to look at when it is added to a community at it’s current build.


I will keep y’all updated on the progress.

IBM Sametime Meetings Statistics Utility – installed!

Marlon Machado of IBM posted this entry below  a while ago and we installed it here at a client. It is really painless and works right out of the box without having to jump through hoops or juggle knives while standing on one leg. Give it a try!



Now available: IBM Sametime Meetings Statistics Utility.

Marlon Machado |  June 27 | Tags:  tech-preview sametime statisctics meetings | Comments (0)  |  Visits (336)

We’re proud to announce availability of the new IBM Sametime Meetings Statistics Utility.

The IBM Sametime Meetings Statistics Utility is a server-side enterprise application that is installed on an IBM Sametime Meetings Server. The application samples values for total rooms, active rooms, unused rooms, active users, library count, and library size once a minute and stores the values in a new database table. The application also provides the ability to generate HTML reports based on these values grouped by various time periods (hour, day, month, year).

This is a technology preview for IBM Sametime Meetings version 8.5.2 IFR 1. It is available for download free of charge at IBM developerWorks (here).

via Now available: IBM Sametime Meetings Statistics Utility. (SametimeBlog).

Connections and Sametime Proxy Server 8.5.2 IFR1 fix OBEN-8SDLGS – RECALLED

I just got a mail from IBM support on the Sametime Proxy Server 8.5.2 IFR1 fix OBEN-8SDLGS that is mandatory for awareness between Connections 3.0.1 FP1 and Sametime.  It appears this HF was recalled (not sure what he exact problem is) which explains why I have not been able to get awareness to work with Connections – no mater what I do.

That there is no updated, specific documentation for Connections and ST awareness is not a good sign either but that is why I opened a PMR with IBM when I could just not get awareness to work correctly – and here I am a week later and still nothing to show for my efforts .

I will blog again once I hear back from IBM and a new ST HF is released.

Configuration step recommendation for Sametime stand-alone MUX to enable load balancing

I have been researching some Sametime issues and came across this config item. The MUX is one of my favorite Sametime components as it can really drastically increase your system’s capacity for concurrent active accounts (awaremenss and chat). I will be trying thissetting out in my own system soon.